All Journals

Language Teaching Research Quarterly

European Journal of Studies in Management and Business

International Journal of Behavior Studies in Organizations

Studies in Educational Management

New Challenges in Accounting and Finance

Language Testing in Focus: An International Journal

Marketing and Branding Research

Individual Differences in Language Education: An International Journal 

Feedback Research in Second Language 

Management Issues in Healthcare System

Language Teacher Education Research

Artificial Intelligence Knowledge Development

<p style="text-align:justify;">Every&nbsp;organization strives for success, but it is not easily definable or measurable.&nbsp;For many, the key success indicators mean just financial performance (e.g.&nbsp;turnover, profit, cost-effectiveness etc.) but, more and more often&nbsp;contemporary and TOP organizations are describing success through “soft&nbsp;factors” as organizational sustainability, employee engagement, loyalty, trust,&nbsp;and other people-centered indicators. There is still no universal system that&nbsp;allows effective assessment of an organization’s success. The aim of this&nbsp;article is to identify organizational success criteria, organizational&nbsp;measurement capabilities and outline the principles for developing a general&nbsp;organizational success assessment model. Using an extensive literature review,&nbsp;a universal model for success assessment of an organization that can easily be&nbsp;adapted according to the goals and specificity of the organization is&nbsp;developed. The theoretical model was adjusted according to the expert pool&nbsp;feedback, as well as due to the top-managers assessment. As a result, the model&nbsp;with five success metrics categories and measurement principles is proposed.&nbsp;The originality of the research stands in following that the model takes into&nbsp;account also the “soft” success metrics - bridging the literature focused on&nbsp;the financial factors view and on human-centered factors view on success and&nbsp;this research opens several possibilities for further research and practical&nbsp;implementations and implications.</p>

Assessment Model of the Organizational Success

Original Research 

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