All Journals

Language Teaching Research Quarterly

European Journal of Studies in Management and Business

International Journal of Behavior Studies in Organizations

Studies in Educational Management

New Challenges in Accounting and Finance

Language Testing in Focus: An International Journal

Marketing and Branding Research

Individual Differences in Language Education: An International Journal 

Feedback Research in Second Language 

Management Issues in Healthcare System

Language Teacher Education Research

Artificial Intelligence Knowledge Development

This study examined the satisfaction and challenges encountered by 293 Thai university students in their online English learning experiences. Employing a mixed-methods approach, the data were collected through a 20-item questionnaire and a semi-structured interview. Quantitative findings reported a high overall level of satisfaction, indicating generally positive perceptions of online English learning. The highest-rated aspect was instructors, particularly for creating opportunities for students to ask questions and check their understanding. In contrast, the lowest-rated aspect was learners, especially regarding students&rsquo; ability to maintain focus during online lessons. Qualitative data revealed several key challenges, including poor internet connectivity, lack of interaction, distracting home environments, and instructors&rsquo; limited technological skills. Furthermore, the study also found that prolonged exposure to online learning led to long-term effects, such as reduced motivation, increased passivity, and weakened academic discipline that persisted even after returning to on-site classes. The study highlights the need for active instructor engagement, ongoing training in online teaching, student-centered course design, and structured support to help students regain motivation and discipline after passive online learning. This research contributes to support the improvement of more efficient and responsive online English instruction.

ltrq.2025.53.06.pdf

Original Research 

ltrq.2025.53.06.xml

Online English Learning Realities: Satisfaction and Challenges among Thai EFL University Students