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<p style="text-align:justify;">The accreditation of hospitals in Morocco is an essential process aimed at ensuring the quality of healthcare provided by healthcare facilities. This process is implemented by the Ministry of Health and Social Protection, in collaboration with the World Health Organization. The primary objective of accreditation is to ensure the quality and safety of healthcare provided to patients. This includes the verification of standards and care protocols, the qualification of medical and paramedical staff, as well as compliance with health standards. Accreditation of healthcare facilities offers several advantages, including the improvement of the quality of care, the promotion of transparency, increased patient confidence, and the possibility of national and international recognition. The accreditation of health establishments is a major prospect for Morocco. This project is part of the development of the health system reform project and also medical coverage. The objectives of accreditation of hospital establishments are essentially aimed at meeting user expectations and improving the quality and safety of care. This opportunity constitutes a solid foundation and lever to ensure the organization of processes and the application of procedures to facilitate administrative and technical activities within an organization and evaluate the performance of results through the development of dashboards and quality indicators.</p>

mihs.2023.09.01.pdf

Original Research 

mihs.2023.09.01.xml

Accreditation of Hospital Establishments in Morocco. What, How, and Why?

<p style="text-align:justify;">While quality management has become essential in the industrial field, it is still looking for a place in the social field. Experiences remain very divergent, and consensus on the appropriate method and effective tools is still far from being reached. This paper aims to review the literature in the field of performance measurement and management in health care. Studies concerning performance measurement and management in health in all settings were included. Studies before 2018 were identified from PubMed, Scopus, Web of Science, and Google Scholar. We conducted a thematic analysis of the international literature, identifying themes around the terms “performance assessment, performance evaluation, performance measurement, health indicators, conceptual framework, assessment framework, health system performance, and monitoring and evaluation. Thirty-seven articles were reviewed, and a set of conceptual frameworks were analyzed. Results were interpreted following the seven areas of the conceptual framework: Fundamental questions in performance evaluation, aims and objectives, role and goals, performance, conceptual frameworks, dysfunction of the health system, and performance assessment. All areas of care were involved, health promotion, preventive and curative care. For most organizations, performance measurement was in a relatively early stage of development or implementation. However, some dysfunctions were identified: a lack of systematic outcome assessment, a lack of documentation, a lack of resource evaluation related to quality for specific diseases, and persisting variations among providers in care for similar patients.</p>

MIHS_Volume 7_Issue Issue 1_Pages 11-34.pdf

mihs.2021.60603.xml

The Performance Measurement Frameworks in Health Care: Appropriateness Criteria for Measuring and Evaluating the Quality-of-Care Performance through a Systematic Review