International Journal of Behavior Studies in Organizations

Understand to what extent role stress (role’s conflict and ambiguity) and social support (from superiors and peers) are related to job satisfaction; and the effect exerted by social support (from superiors and peers), between role stress (role’s conflict and ambiguity), and job satisfaction. Health care providers are exposed to such high demands and scarce resources that these professionals face serious psycho professional risks that can negatively influence their satisfaction with work and as consequence their work performance. With reference to the Demands-Resources Model and Background research. It is a quantitative exploratory study, descriptive and correlational nature with a convenience sample of Portuguese healthcare professionals from private hospitals of five stars was conducted (N= 370). Role’s ambiguity and conflict relate to job satisfaction; support (from superiors and peers) relate to job satisfaction; social support (from superiors and peers), moderated the relationship between role ambiguity (but not role conflict) and job satisfaction. Interventions based on the creation of support networks would increase positive attitudes of job satisfaction, paving the way for more effective work.